Terms of Service

Neo Baby • Last Updated: June 2026

These terms govern your use of Neo Baby. By downloading or using the app, you agree to them. In summary, use the app as intended, your data is yours, and we're not liable for data loss or medical decisions.

Who can use Neo Baby

Neo Baby is intended for use by adults (18 or older), typically parents, guardians, or caregivers. By using the app, you confirm that you are at least 18 years old.

What Neo Baby is and isn't

Neo Baby is a personal tracking tool to help caregivers log and organize baby-related activities. It is not a medical device and is not intended to diagnose, treat, or replace professional medical advice.

Always consult a qualified healthcare provider, such as your pediatrician, for any health concerns about your child. Do not make medical decisions based solely on data logged in this app.

Your data

The data you enter into Neo Baby (your baby's name, activities, notes, and growth records) belongs to you. We don't claim ownership of it.

Most data is stored locally on your device. If you use the sharing feature, some data is synced via Firebase. You can delete your data at any time from within the app. See our Privacy Policy for full details on how data is handled.

Acceptable use

You agree to use Neo Baby only for its intended purpose. You may not:

  • Attempt to reverse engineer, copy, or redistribute the app

  • Use the app in any way that violates applicable laws

  • Attempt to gain unauthorized access to any part of the app or its infrastructure

  • Share your account access (if applicable) with anyone other than trusted co-caregivers

Intellectual property

Neo Baby, including its design, code, and branding, is owned by us and protected by applicable intellectual property laws. These terms don't grant you any rights to our intellectual property beyond using the app as described here.

Disclaimer of warranties

Neo Baby is provided "as is" without warranties of any kind. We do our best to keep the app working reliably, but we can't guarantee it will be error-free or available at all times.

We are not responsible for any loss of data due to device failure, app crashes, accidental deletion, or other technical issues. We strongly recommend keeping your own records for anything critical.

Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of Neo Baby, including but not limited to data loss, missed care events, or decisions made based on app data.

Our total liability to you for any claim related to the app will not exceed the amount you paid for it (if anything).

Termination

You can stop using Neo Baby at any time by deleting the app. We reserve the right to suspend or discontinue access to the app, or any part of it, at any time, with or without notice, though we'll do our best to give advance warning for significant changes.

Changes to these terms

We may update these terms. Continuing to use Neo Baby after changes take effect means you accept the updated terms. The latest version will always be posted at https://neobabyapp.com/terms with the "last updated" date at the top.

Governing law

These terms are governed by the laws of the United States. If you're located in another country, local laws may also apply.

Questions?

If you have any questions about these terms, reach out at support@neobabyapp.com.

Apple App Store Additional Terms

This section applies solely to your use of Neo Baby downloaded from the Apple App Store.

1. Acknowledgement

These Terms are concluded between you and Carlos Anderson only, and not with Apple. Carlos Anderson, not Apple, is solely responsible for Neo Baby and its content. These Terms do not provide for usage rules that conflict with the Apple Media Services Terms and Conditions.

2. Scope of License

The license granted to you for Neo Baby is a limited, non-transferable license to use Neo Baby on any Apple-branded products you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions. Neo Baby may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing, where applicable.

3. Maintenance and Support

Carlos Anderson is solely responsible for providing any maintenance and support services for Neo Baby. Apple has no obligation whatsoever to furnish any maintenance or support services with respect to Neo Baby. For support, contact: support@neobabyapp.com.

4. Warranty

Carlos Anderson is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of Neo Baby to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to Neo Baby. Any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty are the sole responsibility of Carlos Anderson.

5. Product Claims

Carlos Anderson, not Apple, is responsible for addressing any claims by you or any third party relating to Neo Baby or your possession and use of it, including but not limited to: (i) product liability claims; (ii) any claim that Neo Baby fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation. Nothing in these Terms limits Carlos Anderson's liability to you beyond what is permitted by applicable law.

6. Intellectual Property Rights

In the event of any third-party claim that Neo Baby or your possession and use of Neo Baby infringes that third party's intellectual property rights, Carlos Anderson, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.

7. Legal Compliance

You represent and warrant that: (i) you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

8. Developer Contact Information

Neo Baby is developed and maintained by:
Carlos Anderson
Orlando, FL
United States
Email: support@neobabyapp.com
For any questions, complaints, or claims regarding Neo Baby, please contact us at the email above.

9. Third-Party Terms

You must comply with applicable third-party terms of agreement when using Neo Baby. For example, you must not be in violation of your wireless data service agreement when using Neo Baby.

10. Third-Party Beneficiary

Apple and Apple's subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

© 2026 Carlos Anderson. All rights reserved.